UK Resolution Support Plan
A low-cost resolution subscription service
The UKR support plan offers a low-cost subscription service to small and medium-sized organisations.
The fee is typically in the region of £200 per month for micro organisations, £300 per month for small organisations and £500 per month for medium sized organisations*.
*Fees quoted are ex vat.
It’s your peace of mind guaranteed!
What’s included in the UK Resolution Support Plan?
- A scoping meeting with our UK Resolution coordinator, to understand your needs and agree the service level agreement (SLA).
- An initial people and culture health check, using Culture Insights™: a culture mapping and HR diagnostic service undertaken by one of our expert consultant partners.
- Access to our 24 hour resolution helpline providing employment law advice and guidance whenever you need it. This is provided at the same level as Acas.
- Priority access to our full suite of award-winning coaching, mediation and investigation services.
- Expert support to help you embed our multi award-winning Resolution Framework™: a legally compliant alternative to traditional HR processes such as grievance, conduct, discipline, bullying, harassment etc. *Note that this does not include onsite consultancy or training, which is billed separately.
- Access to our Resolution Centre which will help you identify the most appropriate route to resolution. We will undertake a resolution triage assessment using our Resolution Index®, suitable for a wide range of complaints, concern and conflicts.
- Quarterly account reviews and analytic reports on patterns, themes and spend year to date.
- In addition, our support package customers benefit from a 25% discount on all of The TCM Group’s training courses and events.
Support plan customers also have access to the ‘on-demand’ services listed above, often at a significantly reduced cost!
Their approach at developing fair, just, sustainable and high performing organisations and the time they take to truly understand our needs has meant their interventions have been incredibly well received.
Get in touch to find out more
Interested in how the UK Resolution Support Plan subscription service could work for you? Our team will be happy to chat about it in further detail – drop us a message today!
