The Resolution Framework™
Our award-winning Resolution Framework™ offers a fully integrated approach for HR transformation; handling grievances, harassment, bullying, discipline, conduct and performance issues. We use an integrated people policy (IPP) to define this kind of innovating model of HR policy. Discover how the Resolution Framework™ works and how UKR can integrate it into your organization.
Explainer: The Resolution Framework™
Here you can watch a useful overview of the Resolution Framework™.
The Resolution Framework™ Process Map
These are the various stages and features contained within the Resolution Framework™. When we work with you, we’ll provide a full license for the use of the Resolution Framework™ and all of the associated templates, toolkits and documents.
In further detail
- The Resolution Framework™ is fully legally compliant and compliant with the Acas code of practice on discipline and grievance procedures (aka The Acas Code).
- It uses a powerful resolution triage assessment using our innovative Resolution Index™. This index offers an objective, structured and consistent decision making process.
- The Resolution Framework™ links to your core values and agreed behaviours. It provides a route map for managers and HR to address poor behaviours quickly and constructively.
- You will have access to detailed audit trails in case of future litigation or court action.
- Dialogue is given primacy and there is a significant emphasis on early resolution.
- Case reviews and user feedback result in extensive learning and insights used for driving cultural and systems change.
- Transformative justice replaces retributive justice. It’s a powerful blend of procedural justice, distributive justice and restorative justice.
- The language is constructive and supportive; reminders replace warnings, hearings are replaced with resolution meetings, and resolution action plans replace performance improvement plans.
- The entire process is procedurally robust and undergoes regular quality assurance systems and user feedback developed by The Resolution Centre.
Get in touch
If you have a question about any aspect of The Resolution Framework™ or UKResolution, or just want to discuss your experience and needs, please do not hesitate to to get in touch.
You can also contact us via the UKResolution Hotline at 0800 059 0595. Alternatively, please click here to send us an email directly.
