Mediation Services
Our professional mediation services are effective in over 90% of cases
Professional Mediation Services
We deliver highly effective mediation services in a wide array of disputes and conflicts within small and medium sized organisations. These include but are not limited to:
- Workplace mediation between colleagues.
- Group and team mediation.
- Mediation between siblings and/or parents in a family business.
- Mediation between business partners.
- Mediation between partners in a GP or dental practice or within a primary care network (PCN).
- Mediation within a Community Interest Company (CIC) or a social enterprise.
- Mediation in charities and not for profit organisations including between trustees and chief executives.
- Mediation within religious groups and religious organisations.
- Mediation in Parish Councils and other small/medium sized public bodies including QUANGOs and regulators.
The mediator listened carefully to my views and acted in a very professional manner. I was very happy with the mediator’s approach and outcome as she helped us to identify and evaluate a variety of constructive options.
What are the benefits of mediation?
- Preserves relationships: Encourages collaboration and understanding, ideal for ongoing connections.
- Builds trust: Promotes open communication and mutual respect.
- Empowers individuals: Gives parties control over the resolution process.
- Reduces stress: Offers a calm, supportive environment to resolve disputes.
- Encourages fairness: A neutral mediator ensures the process is objective and everyone’s voice is heard.
- Cost-effective: Typically less expensive than going to court or engaging in prolonged disputes.
- High success rate: Agreements reached through mediation are often more sustainable since both parties contribute to the solution.
Mediation skills training
We deliver four mediation skills courses which are suitable for small and medium-sized organisations.
This fully interactive, instructor-led, OCN-accredited mediation skills program provides participants with the essential knowledge, techniques, and principles of mediation. It combines hands-on practice with competency demonstrations to prepare participants to excel as workplace mediators.
Spanning five days, this multi-award-winning course empowers delegates to effectively address and resolve complex workplace disputes, grievances, complaints, and concerns with confidence and professionalism.
This two-day CPD-approved course focuses on resolving conflict effectively to prevent issues from escalating. Delegates will gain the skills, strategies, and competencies needed to conduct mediation interventions as part of their existing roles. Delivered by leading mediation trainers in the UK, the course is built on TCM’s acclaimed FAIR Mediation Model™, ensuring a high-quality learning experience.
This one-day course equips managers and HR professionals with essential skills to understand why workplace disputes arise and how to address them effectively. It focuses on building the key competencies needed to resolve conflicts between employees early in the grievance process. Gain the tools to proactively manage and defuse workplace conflict before it escalates!
This course equips delegates with the skills to respond calmly and neutrally to workplace conflict. Over two days, participants develop active listening, reframing, and boundary-setting techniques to foster resolution and lead by example.
It builds on delegates’ instincts and experience with conflict resolution, offering a proven mediation model alongside practical tips for managing disputes effectively. By integrating Emotional Intelligence and Positive Psychology, it empowers HR and ER professionals to coach managers toward constructive outcomes, reducing reliance on formal grievance or disciplinary procedures.
Please get in touch
We would love to hear from you!
We are available to answer any questions you may have about our expansive range of mediation services and mediation training courses. If would prefer to drop us an email, please click here.
Alternatively, please feel free to call our customer hotline at 0800 059 0595
