Investigation Services

Getting workplace investigations right first time

We conduct the investigations, you focus on your business.

We specialise in providing impartial, thorough, and robust workplace investigation services. Our pool of expert investigators are on-hand handling complex employee relations issues, such as allegations of misconduct, fraud, discrimination, and harassment.

We also offer services like audits, case management, training, with a focus on ensuring fair and compliant processes. Leave your workplace investigations with us and benefit from peace of mind.

We have used them a number of times to conduct investigations on our behalf and every one has been conducted promptly, the turnover is really quick, and outcomes are fair and impartial. They have also identified areas where we could improve our processes and we continue to work with them in this area. I would thoroughly recommend them to support any business.

Lyn Elliot, Head of HR at Cygnet Healthcare

The benefits of outsourcing your investigation to us

  • Expertise: Accredited, experienced investigators.
  • Impartiality: Unbiased, neutral process.
  • Efficiency: Fast, resource-saving investigations.
  • Confidentiality: Discreet handling of sensitive matters.
  • Compliance: Best practices and legal compliance.
  • Tailored: Customised to your needs.
  • Risk reduction: Minimise legal and operational risks.
  • Cost-effective: Save time and avoid costly mistakes and tribunals.
  • Clear reports: Comprehensive, actionable findings.
  • Peace of mind: We manage the process, you focus on your business.

Investigation skills training

We deliver a couple of investigation skills courses that are suitable for small and medium-sized organisations.

Practical Investigation Skills

Our flagship 2-day accredited investigation skills course.

This highly popular training course is designed for line managers, HR/ER professionals, lawyers and others seeking to develop the skills and strategies necessary to conduct and report on workplace investigations. It equips your organisation with a pool of skilled investigators who can provide fair, evidence-based resolutions to a wide range of workplace issues.

Upon completion of this interactive course blending theory and practical exercises, attendees will be able to:

  • Understand the purpose and process of investigations.
  • Define the scope and develop clear Terms of Reference.
  • Use best practice questioning techniques when interviewing parties involved.
  • Gather and analyse evidence to support or refute allegations.
  • Prepare final reports that stand up to both internal and external scrutiny.
Core Investigation Skills

A one-day course designed to equip you with essential investigation skills.

This course is ideal for anyone tasked with commissioning or conducting investigations. It focuses on creating impartial Terms of Reference, honing interviewing techniques, and crafting comprehensive investigation reports. By the end of the programme, attendees will gain valuable insights and will be able to:

  • Set up and manage an effective investigation.
  • Develop key skills such as active listening, interviewing, funneling, summarising, and note-taking — crucial to the process.
  • Understand the structure and components of a well-written investigation report.

 

Please get in touch

We would love to hear from you!

We are available to answer any questions you may have about investigation services and courses. If would prefer, you can drop us an email directly.

Alternatively, please feel free to call our customer hotline at 0800 059 0595