Core Investigation Skills

Gain an overview of the core elements of a fair and thorough investigation.

Course overview

This one-day training course provides participants with a introductory understanding of workplace investigations, equipping them with the skills to conduct fair, impartial fact-finding exercises. Delegates will learn how to assess workplace issues effectively, gather and analyse evidence, conduct interviews, and produce clear investigation reports—ensuring a fair and structured resolution process.

The course also offers guidance on how to establish clear terms of reference, manage investigator impartiality, and ensure investigations align with employment law and best practice. Designed to address grievances, complaints, and one-off incidents, this training helps organisations maintain workplace fairness and compliance, reducing the risk of formal disputes and legal challenges.

Who Should Attend?

Senior managers, line managers, and supervisors responsible for handling workplace investigations into grievances, misconduct, performance, and disciplinary matters.
HR and Employee Relations (ER) professionals involved in commissioning, managing, or quality-assuring workplace investigations.
SME and charity leaders looking to ensure thorough, compliant, and unbiased investigations that promote workplace fairness and conflict resolution.

Enhance your organisation’s approach to workplace investigations. Gain the skills to conduct thorough, impartial inquiries that lead to clear, consistent, and fair outcomes.

The trainer was very insightful, approachable and engaging. He had good knowledge of investigations in HR as well as in volunteering and safe-guarding.

Georgie Fields, HR Consultant at Guide Dogs for the Blind

Benefits

Your organisation will benefit from highly skilled workplace investigators equipped to provide evidence-based, fair, and objective resolutions to workplace issues. This includes handling cases that may result in disciplinary actions, up to and including dismissal. By the end of the course, participants will:

Understand how to set up and effectively manage a workplace investigation or neutral evaluation.
Develop essential investigation skills, including active listening, interviewing, funnelling, summarising, and note-taking, to ensure a comprehensive and impartial process.
Gain expertise in presenting a well-structured investigation report.
Learn techniques to manage investigations with impartiality and neutrality, ensuring fairness throughout the process.

This training ensures your team is prepared to handle workplace issues with professionalism and confidence, promoting fairness and compliance within your organisation.

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