Case studies and customer stories

London Borough of Hounslow: Embracing a Values-Driven Approach to Conflict Resolution
The London Borough of Hounslow's experience demonstrates that while changing established practices is challenging, the rewards - in terms of improved relationships, better alignment with values, and more satisfactory outcomes - make it a journey worth undertaking. Their story serves as an inspiration and a practical guide for other organisations looking to revolutionise their approach to workplace conflict. It shows that with vision, persistence, and a willingness to learn, it's possible to create a more compassionate, effective, and values-driven workplace.
Unlocking Potential and Driving Growth through Coaching
We’ve seen incredible transformations through coaching - whether it’s helping newly promoted leaders find their confidence, strengthening communication across teams, or tackling complex workplace challenges.
Case study,Public Sector
Making mediation mainstream at the UK Civil Service
Case study,Private Sector
Reshaping grievance procedures at Tesco
Case study,Private Sector
Mediation and early resolution for EDF Energy
Case study,Private Sector
Bespoke resolution policy for Capgemini
Case study,Not for profit
Rebuilding Broken Bonds Post-Pandemic
Case study,Public Sector
Schooling Academics at University of Portsmouth
Case study,Public Sector
Providing Stability to a Surgical Team
Case study,Not for profit
International Alert
Case study,Public Sector
The Importance of Inclusivity in a Town Council
Case study,Public Sector
The Power of Mediation in Local Government
Show more